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I am struck by
the similarity of Dale Carnegie's principles above and the
"11 simple rules from David Packard".
Many of you will know that I spent 24 years working for
Hewlett-Packard
and had, like many of the employees, tremendous
admiration
for "Bill and Dave" the founders.
I share
David Packard's rules with you as an inspiration
from a man who started with his partner with $29
between them
and built a multi billion dollar, multi-national
corporation.
A Rainmaker of the first order....
1. Think of the other fellow
first. This is THE foundation- the first
requisite- for getting along with others and it is the one truly
difficult accomplishment you must make. Gaining this, the rest will
be "a breeze".
2. Build up the other
person's sense of importance. When we make the other person seem
less important we frustrate one of their deepest urges. Allow them
to feel equality or superiority and we can easily get along with
him.
3. Respect the other person's
personality rights. Respect as something sacred the other
person's right to be different from you. No two personalities are
ever moulded by precisely the same forces.
4. Give sincere appreciation.
If we think someone has done a thing well, we should never hesitate
to let him know it. WARNING: This does not mean the promiscuous use
of obvious flattery. Flattery with most intelligent people gets
exactly the reaction it deserves- contempt for the egotistical
phoney who stoops to it.
5. Eliminate the negative.
Criticism seldom does what it's user intends, for it invariably
causes resentment. The tiniest bit of disapproval can sometimes
cause a resentment which will rankle - to your disadvantage- for
years.
6. Avoid openly trying to
reform people. every person knows that they are imperfect, but
they don't want someone else to correct their faults. If you want to
improve a person, help them to embrace a higher working goal-- a
standard, an ideal-- and they will do their own "making over" far
more effectively than you can do it for them.
7. Try to understand the
other person. How would you react to similar circumstances? When
you begin to see the "whys" of them you can't help but get
along better with them
8.Check first impressions.
We are especially prone to dislike some people on sight because of
some vague resemblance ( of which we are usually unaware) to someone
else whom we have had reason to dislike. Follow Abraham Lincoln's
famous self -instruction: "I do not like that man: therefore I shall
get to know him better"
9. Take care with the little
details. Watch your smile, your tone of voice, how you use your
eyes, the way you greet people, the use of nicknames and remembering
faces, names and dates. Little things add polish to your skill in
dealing with people. Constantly deliberately think of them until
they become a natural part of your personality,
10. Develop genuine interest
in people. You cannot successfully apply the foregoing
suggestions unless you have a sincere desire to like, respect and be
helpful to others. Conversely , you cannot build genuine interest in
people until you have experienced the pleasure of working with them
on an atmosphere characterised by mutual liking and respect.
11 Keep it up. That's all
- just keep it up.
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